Project Chat & Comments
ApprovIQ provides built-in communication tools so approvers and applicants can discuss requirements, clarify submissions, and resolve issues — all within the context of the project.
Item-Level Comments
Every approval list item has its own comment thread. This keeps discussions focused and easy to find:
- Ask for clarification — applicants can ask what exactly is needed for a specific item
- Explain submissions — provide context about an uploaded document
- Request changes — approvers can explain what needs to be revised when marking an item as Request for Info
- Share guidance — provide tips or references to help with a submission
Who Can Comment
All project members can add comments to any item:
| Role | Can Comment |
|---|---|
| Approver | Yes |
| Applicant | Yes |
| Co-approver | Yes |
| Collaborator | Yes |
Comment Notifications
When a comment is added, relevant project members receive an email notification. Notifications are debounced — if multiple comments are added in quick succession, they are consolidated into a single notification email.
Best Practices
- Comment on the specific item — keep discussions attached to the relevant approval list item rather than using external channels
- Be specific when requesting info — when marking an item as Request for Info, add a comment explaining exactly what's needed
- Reference documents — when discussing a submission, mention the specific document or page numbers for clarity
- Use comments for audit trail — comments create a permanent record of communication, which is valuable for compliance and dispute resolution