Reviewing & Approving
This guide covers the complete document review process for approvers and co-approvers — from initial review through markup, stamping, and revocation.
Review Workflow
When an applicant uploads a document, the item status changes to In Review. Here is the recommended review process:
1. Check AI Results First
If the item has document checks, review the AI results before opening the document:
- Pass — the AI found the document satisfies the check criteria
- Fail — the AI identified specific issues
- Warning — potential concerns that need manual verification
- Unclear — the AI could not determine compliance
AI results include a detailed explanation and confidence score. Use these to focus your manual review on areas of concern.
2. Review the Document
Open the document in the built-in PDF viewer:
- Navigate through pages
- Zoom in on details, signatures, or stamps
- View fullscreen for a distraction-free review experience
- Compare against the item description and requirements
3. Make Your Decision
Choose one of the following actions:
Satisfied
The document meets all requirements for this item.
- The item status changes to Satisfied
- You can now stamp the document with your professional credentials
- The applicant is notified
Request for Info
The document needs changes or you need additional information.
- Add a comment explaining exactly what is needed
- The item status changes to Request for Info
- The applicant is notified and can upload a revised document
Not Applicable
This item does not apply to this project.
- The item is removed from the active review queue
- Useful when project scope changes or an item was included from a template but isn't relevant
Document Actions
Beyond reviewing and setting statuses, approvers have several document-level actions available:
Marking Up Documents
You can annotate and mark up a document to highlight areas of concern or add notes:
- Open the document in the viewer
- Use the markup tools to annotate the document
- Save your markups
When you mark up a document, a new version is created with the Marked Up status. The original document is preserved with Superseded status — it is not deleted or lost.
Downloading Documents
You can download any document for offline review:
- Click the download button on any document
- The original uploaded file is downloaded (or the PDF conversion)
Replacing Documents
If a document needs to be replaced (e.g., the applicant uploaded the wrong file and the approver wants to correct it):
- Upload a replacement document to the same item
- The new document becomes the active version
- The previous document is preserved with Superseded status
Stamping Documents
Once you have marked an item as Satisfied, you can apply a professional stamp:
- Click Stamp Document on the satisfied item
- Configure stamp options:
- Pages to stamp — select which pages receive the stamp
- Reference number — an optional reference (auto-generated if not provided)
- Custom text — additional text for the stamp's top zone
- Include unstamped pages — choose whether pages without a stamp are included in the output
- Click Apply
The stamped document is created as a new file with Stamped status. The original document is preserved with Superseded status.
Make sure to set up your stamp details in Settings before attempting to stamp. You need at minimum your full name and approver registration number.
Revoking a Stamped Document
If a previously stamped document needs to be withdrawn:
- Navigate to the stamped document
- Click Revoke
- A "REVOKED" watermark is applied diagonally across every page at 40% opacity
- The revoked document is created with Revoked status
- The original stamped document is removed
Revocation is a significant action and creates a permanent audit trail entry.
Document Statuses
Every document in ApprovIQ has a status that reflects its current state in the review lifecycle:
| Status | Description | How It's Set |
|---|---|---|
| Accepted | The document has been uploaded and is the current active version | Automatically on upload |
| Marked Up | The document has been annotated by an approver | When markup is saved |
| Stamped | An approval stamp has been applied to the document | When the approver stamps the document |
| Superseded | A newer version of this document exists (replaced, marked up, or stamped) | Automatically when a new version is created |
| Revoked | A previously stamped document that has been withdrawn | When the approver revokes a stamp |
Document Version Preservation
A key principle of ApprovIQ's document management is that no document is ever lost. When an action creates a new version of a document, the previous version is preserved with Superseded status:
| Action | New Document Status | Previous Document Status |
|---|---|---|
| Markup | Marked Up | Superseded |
| Replace | Accepted | Superseded |
| Stamp | Stamped | Superseded |
| Revoke | Revoked | (stamped version removed) |
This means:
- You can always access previous versions of a document
- The complete history of changes is preserved
- The audit trail records who made each change and when
Immutable Documents
Documents with Stamped or Revoked status are immutable — they cannot be edited, marked up, or replaced. This protects the integrity of approved documents. To make changes to a stamped document, you must first revoke it, then work with the underlying document.
Working with Co-approvers
If you have invited co-approvers to your project:
- Co-approvers can review documents and change item statuses independently
- They can stamp documents with their own credentials
- All actions are recorded in the audit trail
- Use comments to coordinate review responsibilities
Review Best Practices
- Review AI check results first — they highlight key areas to focus on
- Be specific in Request for Info comments — vague requests lead to back-and-forth
- Use markups — annotate documents to visually highlight concerns before requesting info
- Stamp documents promptly — once satisfied, stamp the document while the review is fresh
- Use the audit trail — if co-approvers are involved, review the trail to see what has been reviewed
- Check register search results — when AI checks search professional registers, verify the results match the document's claims